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Monday, December 10, 2012

Deleting Old Archives and Exports From Your Course

We are happy to see that so many of you have archived and exported your Fall 12 courses for safe keeping. We ask that once you download the archives and exports, to please take another minute and go back into your Fall 12 courses (or any others that are still on your list) and delete the archives and exports from the course.

Archives and exports can use a lot of storage space on Blackboard and we need these removed before we install sp10 starting Dec. 14.

More information and detailed instructions for End of the Semester processes can be found under Blackboard on KOLTS.

Need more help? All Blackboard functional questions, technical support, and performance issues are best resolved by calling the helpdesk or filing a ticket on our help desk site. When filing your ticket, it is very important to capture as much detail as possible in order for either Bb Support or eLearning Services to troubleshoot. Helpful details include screenshots, student id, course id, navigation path, error messages, etc. 

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